Shipping policy
Shipping Policy – SASHA’S BEST
At SASHA’S BEST, we are committed to getting your orders to you quickly and safely. Please review our shipping policy for details.
1. Order Processing
-
Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
-
You will receive a confirmation email once your order is processed and ready for shipment.
2. Shipping Methods & Delivery Times
We offer reliable shipping options to meet your needs:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Tracking included |
| Express Shipping | 2–5 business days | Tracking included |
| International Shipping | 10–20 business days | Customs may apply; tracking included |
Delivery times may vary depending on location, customs processing, and unforeseen delays.
3. Shipping Costs
-
Shipping costs are calculated at checkout based on your location and chosen shipping method.
-
Free shipping promotions may apply to specific orders as advertised on the website.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email.
-
You can use this number to track your package online.
5. International Orders
-
Customs duties, taxes, and import fees may apply depending on your country.
-
SASHA’S Store is not responsible for delays or additional charges due to customs.
6. Lost or Damaged Items
-
If your package is lost or damaged during shipping, please contact our support team at [info@egeniehub.com] immediately.
-
We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
7. Address Accuracy
-
Please ensure your shipping address is accurate and complete at the time of checkout.
-
SASHA’S Store is not responsible for delays or undelivered packages caused by incorrect addresses.
8. Contact Us
If you have any questions regarding your order or shipping, please reach out to us at:
Email: [info@egeniehub.com]